Pinger complies with the U.S.-EU Safe Harbor Framework and the U.S.-Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries and Switzerland (the "Safe Harbor Frameworks"). Pinger has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view Pinger's certification, please visit http://www.export.gov/safeharbor/
Information Pinger Collects and Uses
Pinger collects information when you use and access Pinger's products, services and website. The information collected includes Personal Information, App Data and Share Data (collectively, "Customer Information"). "Personal Information" is information about you that is personally identifiable, like your full name, address, email address, billing information, passwords, and home and business addresses. "App Data" is information about the nature of your usage of Pinger's website and products and services and non-personal demographic information. App Data can include: IP addresses, domain servers, referring/exit pages, operating system information, unique device identifiers, such as UDID and/or Ethernet MAC address, date/time stamp, clickstream data, messages sent and received using Pinger services, information about those messages, type of device, location information, user age and gender demographics, type of web browser, one or more cookies that identify your browser, and telecommunications carrier information. "Share Data" is data and information you provide for use with Pinger's products or services and which may be made available to third parties by your actions when using Pinger products or services which constitute your consent for Pinger's use of Share Data as so directed by you.
Information Sharing and Disclosure
Pinger uses Customer Information to enhance your use of the Pinger services by processing such information for various purposes, including improving and providing Pinger's products and services, product notifications, delivering advertisements and related links, for sending, sharing and storing your Share Data as you direct through use of Pinger products and services, and other purposes relating to offering you Pinger products and services.
Pinger does not rent, sell, or share any Customer Information unless we have your express consent and in the following circumstances:
(ii) Pinger may share with third parties App Data and certain aggregated, non-personal information, but such information does not include your name, email address or information that identifies you personally.
(iii) Pinger may share Customer Information to respond to legal requirements, when legally required to do so, and at the request of governmental authorities.
(iv) Pinger may share Customer Information to verify or enforce compliance with user agreements and applicable laws, to protect against fraud, to detect and prevent security or technical issues, to protect against misuse or unauthorized use of the Pinger products, services, computing systems, or website, or to protect against imminent harm to the rights, property or safety of Pinger, its subscribers or the public.
Security and Data Integrity
Children's Personal Information
The Pinger website complies with the Children's Online Privacy Protection Act ("COPPA"). Pinger does not knowingly collect Personal Information from children under the age of 13 through the Pinger website. In addition, in the event that a user identifies himself or herself as a child under the age of 13, Pinger will not collect, store or use any Personal Information of such user. Further, in the event that Pinger receives Personal Information that Pinger discovers was provided by a child under the age of 13, Pinger will promptly delete such Personal Information in a secure manner.
Links to Third Party Sites
As a convenience to you, we may provide links and/or connections to third-party web sites or services from within our website or our products or services. Pinger is not responsible for the privacy practices or content of these third-party sites.
Access/Removal of Your Personal Information
If you have any complaints regarding our compliance with the Safe Harbor Frameworks, you must first contact us (as provided above). If contacting us does not resolve your complaint, Pinger will cooperate with JAMS pursuant to the JAMS International Mediation Rules. The dispute resolution process shall be conducted in English.
Last updated March 1, 2013